Frequently Asked Questions

Everything about our two products, delivery, payments and returns. Still stuck? Message us on WhatsApp.

Products

(5 Questions)

What products do you currently sell?

Are your products suitable for men and women?

How often should I oil my hair?

Is the shampoo really 95% organic?

Where can I find the full ingredient list?

(2 Questions)

How do I place an order?

Can I change my order after placing it?

(2 Questions)

How much does delivery cost?

Where do you deliver and how long does it take?

(3 Questions)

What payment discounts do you offer?

Which payment methods do you accept?

Do I pay before delivery?

(2 Questions)

What is your return policy?

How do I initiate a return?

Our team is available on WhatsApp to help with orders, products, and routine guidance.